Silicon Graphics' first phase of intranet development was the creation of individual Web pages and content using Web technology. Employees in various departments around the company took the initiative to display department-specific information in a static Web page format to others within the organization. Silicon Graphics soon realized the advantages of increased corporate communication with an intranet. By using the existing internal network of relational database servers and gateways, Silicon Graphics quickly installed the intranet using its existing platforms and applications. By providing a NetscapeTM browser and Web authoring tools to existing desktops throughout the organization, Silicon Graphics connected all users worldwide with a single interface and quickly experienced an exponential growth in content-based applications. These included publishing departmental information and interactive applications. To help employees integrate individual Web pages and provide easy access to this expanding body of corporate information, Silicon Graphics developed a Web-based gateway called "Silicon Junction." Silicon Junction is an easy-to-use, engaging index of Web pages with links to internal and external Web sites. This index provides the end users with an organized list of items, such as news, employee services, special interests groups, product and sales information, and customer and technical support information. Silicon Junction successfully tied together Silicon Graphics Web pages into one universally

recognized entry point. A team of five people develops, maintains, and implements Silicon Junction, its contents, and a standardized set of policies and procedures. The successful implementation of this infrastructure created an opportunity to extend intranet use from a content-based information repository to include transaction-based applications. These applications have allowed Silicon Graphics to realize significant productivity benefits by improving their existing relational database applications. One of the first process-enabling applications of the intranet was the New Employee System, which enables managers to efficiently process new employee information. The findings of this study show great opportunities for future growth for intranet applications within Silicon Graphics. These include automation tools that enable 3D computing, video broadcasting, forecasting, and workflow applications, as well as collaborative systems such as Web-based desktop videoconferencing and automated phone and fax systems. The rapid evolution of Silicon Graphics' intranet highlights a widespread commitment to the practice of the company's business philosophies. The 180,000 Web pages and the 2,200 Web sites created over 18 months by Silicon Graphics employees illustrates this commitment.